We are a research group interested in studying and promoting innovation in the provision of public services through the use of big data and artificial intelligence by public administrations.
Historically, the public sector has found significant technical and bureaucratic barriers to be able to provide an effective and efficient service, but currently technology development offers the possibility to improve in this sense facilitating the processes of personalization, adaptation and anticipation in the provision of public services, mechanisms that constitute a manifestation of good administration.
The purpose of this project is to offer tools to transform public administrations and thus achieve more efficient and effective services with higher value-added and social impact through the improvement of data collection and transformation processes in information sources. Doing so, this study will contribute with the knowledge management tools based on artificial intelligence and expert systems.
This research project is founded by Escola d’Administració Pública de Catalunya.
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